How's Business?

All your answers are confidential and anonymous. Thank you for your participation.

The most difficult challenge currently facing the retail end of the furniture business is …

The most difficult challenge currently facing the supplier end of the furniture business is …

What are three to five of the most important best practices you've found to make it through previous economic slowdowns or that you're planning to use during this one if it's your first?
Best practice #1:

Best practice #2

Best practice #3

Best practice #4

Best practice #5

Here are some issues others have told us are creating challenges for the U.S. furniture industry, either at the supplier level, the retail level or both. Please tell us how you see them … do you think of them as a negative or a positive? Use a scale where 1 equals EXTREMELY bad or difficult, 2 equals Bad, difficult; 3 means Not much of an impact one way or the other, 4 equals Good for the industry, and 5 means VERY GOOD for the industry. Choose the answer that best represents your opinion.
  EXTREMELY bad, difficult Bad, difficult Not much of an impact one way or the other Good VERY good
  1 2 3 4 5
Consumer debt levels
Competition from other retail channels
Cost of credit
Emphasis in advertising on price and credit terms
Energy costs - gasoline, heating, air conditioning, etc.
Falling housing prices and mortgage problems/foreclosures
Flammability and fire-resistance standards
Freight damage
“Green” awareness among consumers
Products look very similar
Product-safety standards
Quality control
Retailing on the Internet
Costs of production in China and other Asian countries
Tightening of credit standards for consumers
Transportation/freight costs
Costs of raw materials

I see my biggest opportunity for my business as being …

If I could change and/or improve one area of my business, it would be …

I weathered the economic downturn(s) of … Check ALL that apply.
   the '70s
   the '90s
   post 9-11
   This is my first economic downturn.

Please describe yourself I am a …
  Retailer
  Manufacturer/importer
  Manufacturer's rep
  Supplier servicing the furniture industry

I am located in the …
  Northeastern US
  Southern US
  Midwestern US
  Western US
  Canada
  Mexico
  Other Latin American country
  China
  Other Pacific Rim country
  Europe
  Other

If you have any other comments you'd like to share with us about present challenges to the furniture industry, please use the space below.

If you would be willing to be contacted for follow-up, please provide the following information:
Name
Company
Phone Fax
E-mail address